Greenville County

Promedica Skilled Nursing And Reh- Greenville West

Medicare rating
5 out of 5
1
finding of immediate jeopardy, the most serious kind
34%
less nursing care than its residents are expected to need, against a research benchmark

Medicare’s overall rating for this home. The inspection part of it is graded on a curve against other South Carolina homes, so a star here does not mean what it means in another state.

600 Sulphur Springs Road, Greenville, SC 29611 · (864) 246-2721
88 beds · about 117 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
3 hours 7 minutes

Residents here are expected to need about 4 hours 45 minutes, given how sick they are. This home reports 34% less. The average South Carolina home reports 3 hours 50 minutes.

Registered nurses only
32 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour 6 minutes of their time. This home reports 52% less.

Nursing staff who left in the past year
48%

About half of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average South Carolina home reports 46%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 8 findings on record going back to 2023, one of them after someone filed a complaint. Of the 8, 6 are from the last three years.

The 1 serious finding here

Immediate jeopardy February 14, 2023

Breathing care missed

The home did not give a resident safe and proper care for their breathing when they needed it.

The home fixed this on March 21, 2023.

Medicare’s wording

Federal tag F695Provide safe and appropriate respiratory care for a resident when needed.

Everything on record

Immediate jeopardy 1 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 0 A resident was hurt
Potential for harm 7 Could have caused harm. No one was hurt. The most common kind.

81 of the 187 nursing homes in South Carolina have fewer findings of harm or immediate jeopardy on record than this one.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 425294.

Medicare’s provider file allows 50 characters for a home’s name, and this one reaches that limit, so the name above may be cut short of the full legal name.

What these numbers do not say

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.