Washington County

Marietta Heights Post Acute

In Medicare’s Special Focus Facility program
Medicare rating
Rating withheld
4
findings of immediate jeopardy, the most serious kind
25%
less nursing care than its residents are expected to need, against a research benchmark
$439,979
in federal fines recorded since 2024

Medicare withholds the star rating from every home in its Special Focus Facility program. This rating is not missing. It is withheld.

5001 State Route 60, Marietta, OH 45750 · (740) 373-8920
99 beds · about 38 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
4 hours 10 minutes

Residents here are expected to need about 5 hours 33 minutes, given how sick they are. This home reports 25% less. The average Ohio home reports 3 hours 41 minutes.

Registered nurses only
49 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour 27 minutes of their time. This home reports 44% less.

Nursing staff who left in the past year
71%

71% of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average Ohio home reports 49%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

Medicare attached a note to this home’s staffing figure, numbered 18. Medicare does not publish what its staffing note numbers mean, so we cannot tell you why it is there, only that it is. Treat the hours above, and the gap we work out from them, with that in mind.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 132 findings on record going back to 2024, 67 of them after someone filed a complaint.

The 13 serious findings here

Immediate jeopardy May 15, 2026 From a complaint

Infection control

The home did not follow proper practices to stop infections from spreading.

The home fixed this on June 16, 2026.

Medicare’s wording

Federal tag F880Provide and implement an infection prevention and control program.

Immediate jeopardy March 9, 2026

Infection control

The home did not follow proper practices to stop infections from spreading.

The home fixed this on June 16, 2026.

Medicare’s wording

Federal tag F880Provide and implement an infection prevention and control program.

Actual harm March 9, 2026

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on June 16, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm March 9, 2026

Treatment for mental illness missed

The home did not treat a resident who was struggling to adjust or cope emotionally.

The home fixed this on April 21, 2026.

Medicare’s wording

Federal tag F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Actual harm December 4, 2025 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on January 10, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm September 15, 2025

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on January 10, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy April 18, 2024 From a complaint

Poorly run

The home was not managed in a way that let it provide proper care.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy April 18, 2024 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm April 18, 2024 From a complaint

Moved out without good reason

The home moved a resident out without a good enough reason, or without sending the required information.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Actual harm April 18, 2024 From a complaint

Bedsores

The home did not prevent or properly treat pressure sores.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm April 18, 2024 From a complaint

Bladder and bowel care

A resident did not get proper help with continence care.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Actual harm April 18, 2024 From a complaint

Pain

A resident’s pain was not properly treated.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Actual harm April 18, 2024 From a complaint

Unnecessary medication

A resident was given a drug that was unnecessary: too high a dose, for too long, without enough monitoring, without a good enough reason, or after harmful effects showed.

The home fixed this on July 11, 2024.

Medicare’s wording

Federal tag F757Ensure each resident’s drug regimen must be free from unnecessary drugs.

Everything on record

Immediate jeopardy 4 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 9 A resident was hurt
Potential for harm 117 Could have caused harm. No one was hurt. The most common kind.
No harm2Rule was broken but no resident was put at risk. Usually paperwork or procedure.

921 of the 922 nursing homes in Ohio have fewer findings of harm or immediate jeopardy on record than this one.

Medicare has blocked payment for new admissions at this home 4 times, for 365 days in total. The most recent block lasted 88 days and started October 14, 2025.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

This home has 4 findings under three federal tags that are counted together, and they do not all mean abuse: F600 is abuse or neglect, F602 is the wrongful use of a resident’s belongings or money, and F603 is involuntary seclusion. Medicare also publishes a separate abuse warning icon, which is narrower and time-limited, and this home does not currently carry it.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 365780.

What these numbers do not say

Fines can be appealed and reduced. The amount shown is what CMS had recorded as of this release. Medicare’s penalties file covers a rolling window of the last few years rather than a home’s whole history, so this is what Medicare publishes today and not everything this home has ever been fined. The year beside the figure above is the earliest fine Medicare still lists for it.

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.