Onondaga County

Van Duyn Center For Rehabilitation And Nursing

In Medicare’s Special Focus Facility programCarries Medicare’s abuse warning icon
Medicare rating
Rating withheld
9
findings of immediate jeopardy, the most serious kind
17%
less nursing care than its residents are expected to need, against a research benchmark
$783,273
in federal fines recorded since 2023

Medicare withholds the star rating from every home in its Special Focus Facility program. This rating is not missing. It is withheld.

5075 West Seneca Turnpike, Syracuse, NY 13215 · (315) 449-6000
513 beds · about 429 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
3 hours 43 minutes

Residents here are expected to need about 4 hours 31 minutes, given how sick they are. This home reports 17% less. The average New York home reports 3 hours 37 minutes.

Registered nurses only
27 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour of their time. This home reports 55% less.

Nursing staff who left in the past year
43%

About half of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average New York home reports 40%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

Medicare attached a note to this home’s staffing figure, numbered 18. Medicare does not publish what its staffing note numbers mean, so we cannot tell you why it is there, only that it is. Treat the hours above, and the gap we work out from them, with that in mind.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 87 findings on record going back to 2023, 45 of them after someone filed a complaint.

The 16 serious findings here

Actual harm May 13, 2026 From a complaint

Lab service not provided

The home did not make sure residents got the lab tests they needed, done properly and on time.

The home fixed this on June 29, 2026.

Medicare’s wording

Federal tag F770Provide timely, quality laboratory services/tests to meet the needs of residents.

Actual harm May 13, 2026 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on June 29, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm March 11, 2026 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on April 2, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy March 4, 2026 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on April 2, 2026.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy March 4, 2026 From a complaint

No proper plan of care

The home did not write or follow a full written plan for how a resident’s needs would be met.

The home fixed this on April 2, 2026.

Medicare’s wording

Federal tag F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy February 3, 2026 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on March 3, 2026.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy February 3, 2026 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on March 3, 2026.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy February 3, 2026 From a complaint

Doctor and spokesperson not told

The home did not quickly tell the doctor, or the person who speaks for the resident, about a major change.

The home fixed this on March 3, 2026.

Medicare’s wording

Federal tag F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Immediate jeopardy February 3, 2026 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on March 3, 2026.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm January 12, 2026 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on February 3, 2026.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy April 18, 2025

Infection control

The home did not follow proper practices to stop infections from spreading.

The home fixed this on June 3, 2025.

Medicare’s wording

Federal tag F880Provide and implement an infection prevention and control program.

Immediate jeopardy April 18, 2025 From a complaint

Choices not respected

The home did not let residents make their own choices about their daily lives, such as their schedule and activities.

The home fixed this on June 3, 2025.

Medicare’s wording

Federal tag F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Actual harm April 18, 2025 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on June 3, 2025.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm April 18, 2025 From a complaint

Rights not honored

The home did not honor a resident’s rights, such as making their own choices or contacting people outside the home.

The home fixed this on June 3, 2025.

Medicare’s wording

Federal tag F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Actual harm January 23, 2025 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home had already fixed this before inspectors arrived.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy September 13, 2023 From a complaint

Not prepared to move out

The home did not prepare a resident for moving out or moving to another place.

The home fixed this on September 14, 2023.

Medicare’s wording

Federal tag F624Prepare residents for a safe transfer or discharge from the nursing home.

Everything on record

Immediate jeopardy 9 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 7 A resident was hurt
Potential for harm 70 Could have caused harm. No one was hurt. The most common kind.
No harm1Rule was broken but no resident was put at risk. Usually paperwork or procedure.

591 of the 593 nursing homes in New York have fewer findings of harm or immediate jeopardy on record than this one.

Medicare also blocked payment for new admissions at this home for 43 days, starting February 18, 2026.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

This home has 4 findings under three federal tags that are counted together, and they do not all mean abuse: F600 is abuse or neglect, F602 is the wrongful use of a resident’s belongings or money, and F603 is involuntary seclusion. Medicare also publishes a separate abuse warning icon, which is narrower and time-limited, and this home also carries it.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 335184.

What these numbers do not say

Fines can be appealed and reduced. The amount shown is what CMS had recorded as of this release. Medicare’s penalties file covers a rolling window of the last few years rather than a home’s whole history, so this is what Medicare publishes today and not everything this home has ever been fined. The year beside the figure above is the earliest fine Medicare still lists for it.

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.