Jefferson County

Regency Nursing and Rehabilitation Center

Medicare rating
3 out of 5
12
findings of immediate jeopardy, the most serious kind
39%
less nursing care than its residents are expected to need, against a research benchmark
$10,039
in federal fines recorded since 2024

Medicare’s overall rating for this home. The inspection part of it is graded on a curve against other Kentucky homes, so a star here does not mean what it means in another state.

1550 Raydale Drive, Louisvile, KY 40219 · (502) 968-6600
110 beds · about 105 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
3 hours 13 minutes

Residents here are expected to need about 5 hours 19 minutes, given how sick they are. This home reports 39% less. The average Kentucky home reports 3 hours 57 minutes.

Registered nurses only
1 hour 5 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour 21 minutes of their time. This home reports 20% less.

Nursing staff who left in the past year
37%

37% of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average Kentucky home reports 46%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 21 findings on record going back to 2019, 3 of them after someone filed a complaint. Of the 21, 5 are from the last three years.

The 14 serious findings here

Immediate jeopardy August 2, 2024 From a complaint

No proper plan of care

The home did not write or follow a full written plan for how a resident’s needs would be met.

The home had already fixed this before inspectors arrived.

Medicare’s wording

Federal tag F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy August 2, 2024 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home had already fixed this before inspectors arrived.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy August 23, 2019

Late reporting

The home did not report a suspected incident within the time the law requires.

The home fixed this on October 16, 2019.

Medicare’s wording

Federal tag F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Immediate jeopardy August 23, 2019

Failure to investigate

The home did not properly look into a reported incident.

The home fixed this on October 16, 2019.

Medicare’s wording

Federal tag F610Respond appropriately to all alleged violations.

Immediate jeopardy August 23, 2019

No proper plan of care

The home did not write or follow a full written plan for how a resident’s needs would be met.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy August 23, 2019

Late care plan

The home did not write or update a resident’s care plan on time, using the right staff.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Immediate jeopardy August 23, 2019

CPR rules not met

The home did not provide basic life support, including CPR, before emergency responders arrived, where the resident’s own doctor’s orders and advance directives called for it.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel, subject to physician orders and the resident’s advance directives.

Actual harm August 23, 2019

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on October 16, 2019.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy August 23, 2019

Breathing care missed

The home did not give a resident safe and proper care for their breathing when they needed it.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F695Provide safe and appropriate respiratory care for a resident when needed.

Actual harm August 23, 2019

Pain

A resident’s pain was not properly treated.

The home fixed this on October 16, 2019.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Immediate jeopardy August 23, 2019

Poorly run

The home was not managed in a way that let it provide proper care.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy August 23, 2019

Doctor and spokesperson not told

The home did not quickly tell the doctor, or the person who speaks for the resident, about a major change.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Immediate jeopardy August 23, 2019

No quality checks

The home did not run the required program for finding and fixing its own problems.

The home fixed this on January 2, 2020.

Medicare’s wording

Federal tag F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Immediate jeopardy August 23, 2019

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on October 16, 2019.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Everything on record

Immediate jeopardy 12 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 2 A resident was hurt
Potential for harm 7 Could have caused harm. No one was hurt. The most common kind.

265 of the 267 nursing homes in Kentucky have fewer findings of harm or immediate jeopardy on record than this one.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

This home has 1 finding under three federal tags that are counted together, and they do not all mean abuse: F600 is abuse or neglect, F602 is the wrongful use of a resident’s belongings or money, and F603 is involuntary seclusion. Medicare also publishes a separate abuse warning icon, which is narrower and time-limited, and this home does not currently carry it.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 185290.

What these numbers do not say

Fines can be appealed and reduced. The amount shown is what CMS had recorded as of this release. Medicare’s penalties file covers a rolling window of the last few years rather than a home’s whole history, so this is what Medicare publishes today and not everything this home has ever been fined. The year beside the figure above is the earliest fine Medicare still lists for it.

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.