Cook County

Archer Heights Healthcare

Carries Medicare’s abuse warning icon
Medicare rating
1 out of 5
3
findings of immediate jeopardy, the most serious kind
57%
less nursing care than its residents are expected to need, against a research benchmark
$596,515
in federal fines recorded since 2023

Medicare’s overall rating for this home. The inspection part of it is graded on a curve against other Illinois homes, so a star here does not mean what it means in another state.

4437 South Cicero, Chicago, IL 60632 · (773) 884-0484
249 beds · about 223 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
2 hours 26 minutes

Residents here are expected to need about 5 hours 42 minutes, given how sick they are. This home reports 57% less. The average Illinois home reports 3 hours 27 minutes.

Registered nurses only
16 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour 31 minutes of their time. This home reports 82% less.

Nursing staff who left in the past year
54%

About half of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average Illinois home reports 44%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 114 findings on record going back to 2023, 71 of them after someone filed a complaint.

The 17 serious findings here

Actual harm May 16, 2025 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on May 17, 2025.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm May 12, 2025 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on May 13, 2025.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm March 27, 2025

Pain

A resident’s pain was not properly treated.

The home fixed this on March 30, 2025.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Immediate jeopardy March 19, 2025 From a complaint

Unsafe or missed IV fluids

The home did not safely give a resident fluids through a vein, or give them as the doctor ordered.

The home fixed this on May 6, 2025.

Medicare’s wording

Federal tag F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Actual harm March 19, 2025 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on March 28, 2025.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm March 19, 2025 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on May 6, 2025.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy October 31, 2024 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on November 12, 2024.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm October 31, 2024 From a complaint

Inaccurate check of needs

The home did not accurately check and write down a resident’s health, needs, and abilities.

The home fixed this on November 12, 2024.

Medicare’s wording

Federal tag F641Ensure each resident receives an accurate assessment.

Actual harm October 31, 2024 From a complaint

No proper plan of care

The home did not write or follow a full written plan for how a resident’s needs would be met.

The home fixed this on November 23, 2024.

Medicare’s wording

Federal tag F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Actual harm October 31, 2024 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on November 12, 2024.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm September 13, 2024 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on September 25, 2024.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm September 13, 2024 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on September 25, 2024.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm September 5, 2024 From a complaint

Foot care missed

The home did not give a resident the foot care they needed.

The home fixed this on September 17, 2024.

Medicare’s wording

Federal tag F687Provide appropriate foot care.

Actual harm August 26, 2024 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on September 12, 2024.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy August 15, 2024 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on August 28, 2024.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm May 31, 2024

Behavioral health services not provided

The home did not arrange the specialist behavior and mental health services a resident needed.

The home fixed this on June 20, 2024.

Medicare’s wording

Federal tag F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Actual harm December 24, 2023 From a complaint

Pain

A resident’s pain was not properly treated.

The home fixed this on December 29, 2023.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Everything on record

Immediate jeopardy 3 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 14 A resident was hurt
Potential for harm 97 Could have caused harm. No one was hurt. The most common kind.

657 of the 666 nursing homes in Illinois have fewer findings of harm or immediate jeopardy on record than this one.

Medicare has blocked payment for new admissions at this home 2 times, for 73 days in total. The most recent block lasted 55 days and started April 12, 2025.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

This home has 7 findings under three federal tags that are counted together, and they do not all mean abuse: F600 is abuse or neglect, F602 is the wrongful use of a resident’s belongings or money, and F603 is involuntary seclusion. Medicare also publishes a separate abuse warning icon, which is narrower and time-limited, and this home also carries it.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 145995.

What these numbers do not say

Fines can be appealed and reduced. The amount shown is what CMS had recorded as of this release. Medicare’s penalties file covers a rolling window of the last few years rather than a home’s whole history, so this is what Medicare publishes today and not everything this home has ever been fined. The year beside the figure above is the earliest fine Medicare still lists for it.

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.