Los Angeles County

Rio Hondo Subacute & Nursing Center

In Medicare’s Special Focus Facility program
Medicare rating
Rating withheld
5
findings of immediate jeopardy, the most serious kind
14%
less nursing care than its residents are expected to need, against a research benchmark
$411,481
in federal fines recorded since 2023

Medicare withholds the star rating from every home in its Special Focus Facility program. This rating is not missing. It is withheld.

273 E Beverly Boulevard, Montebello, CA 90640 · (323) 724-5100
200 beds · about 144 residents on a typical day · for-profit limited liability company

Staffing

All nursing staff, per resident, per day
4 hours 38 minutes

Residents here are expected to need about 5 hours 22 minutes, given how sick they are. This home reports 14% less. The average California home reports 4 hours 31 minutes.

Registered nurses only
29 minutes

Registered nurses have the most training of the nursing staff on a shift. Residents here are expected to need about 1 hour 22 minutes of their time. This home reports 64% less.

Nursing staff who left in the past year
63%

63% of the nursing staff left within a year. High turnover means the people caring for your family member keep changing. The average California home reports 37%.

Where the benchmark comes from

Staffing is the measure most closely linked to how residents do, and the one families almost never see. How much nursing care a resident needs depends on how sick they are, so we compare this home against the level its own residents are expected to need. The marker on the first two bars shows that level. It is a research benchmark, not a legal limit. The hours shown are the hours the home filed with Medicare, before any adjustment for how sick its residents are.

Medicare attached a note to this home’s staffing figure, numbered 18. Medicare does not publish what its staffing note numbers mean, so we cannot tell you why it is there, only that it is. Treat the hours above, and the gap we work out from them, with that in mind.

What inspectors found

Inspectors visit every nursing home and write up what they find. This home has 196 findings on record going back to 2023, 132 of them after someone filed a complaint.

The 16 serious findings here

Actual harm May 15, 2026 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on May 18, 2026.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm January 20, 2026 From a complaint

Bedsores

The home did not prevent or properly treat pressure sores.

The home fixed this on February 8, 2026.

Medicare’s wording

Federal tag F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm June 11, 2025 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on June 15, 2025.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm June 11, 2025 From a complaint

Pain

A resident’s pain was not properly treated.

The home fixed this on June 15, 2025.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Immediate jeopardy March 28, 2025 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on April 24, 2025.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm March 1, 2025

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on April 25, 2025.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm March 1, 2025

Bladder and bowel care

A resident did not get proper help with continence care.

The home fixed this on April 25, 2025.

Medicare’s wording

Federal tag F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Actual harm March 1, 2025 From a complaint

Bedsores

The home did not prevent or properly treat pressure sores.

The home fixed this on March 24, 2025.

Medicare’s wording

Federal tag F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm January 24, 2025 From a complaint

Bedsores

The home did not prevent or properly treat pressure sores.

The home fixed this on February 10, 2025.

Medicare’s wording

Federal tag F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm January 8, 2025 From a complaint

Quality of care

A resident did not get treatment and care that followed their orders, their own preferences and their goals.

The home fixed this on February 6, 2025.

Medicare’s wording

Federal tag F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm October 8, 2024 From a complaint

Pain

A resident’s pain was not properly treated.

The home fixed this on October 31, 2024.

Medicare’s wording

Federal tag F697Provide safe, appropriate pain management for a resident who requires such services.

Actual harm October 8, 2024 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on October 31, 2024.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy March 30, 2024 From a complaint

Accidents and supervision

The home did not keep the building free of hazards, or did not supervise a resident closely enough to prevent an accident.

The home fixed this on April 26, 2024.

Medicare’s wording

Federal tag F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy March 30, 2024 From a complaint

Behavioral health services not provided

The home did not arrange the specialist behavior and mental health services a resident needed.

The home fixed this on April 26, 2024.

Medicare’s wording

Federal tag F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Immediate jeopardy September 9, 2023 From a complaint

Abuse prevention rules

The home did not write or follow rules meant to stop abuse, neglect, and theft.

The home fixed this on October 6, 2023.

Medicare’s wording

Federal tag F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Immediate jeopardy September 9, 2023 From a complaint

Resident not protected from abuse or neglect

The home did not protect a resident from abuse or neglect by anyone.

The home fixed this on October 6, 2023.

Medicare’s wording

Federal tag F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Everything on record

Immediate jeopardy 5 Has caused, or was likely to cause, serious injury, harm, impairment or death
Actual harm 11 A resident was hurt
Potential for harm 180 Could have caused harm. No one was hurt. The most common kind.

1,164 of the 1,165 nursing homes in California have fewer findings of harm or immediate jeopardy on record than this one.

Medicare has blocked payment for new admissions at this home 4 times, for 53 days in total. The most recent block lasted 38 days and started March 29, 2025.

What these levels mean

Immediate jeopardy The most serious finding there is. Medicare’s words: noncompliance that has caused, or is likely to cause, serious injury, harm, impairment, or death. About 2 in every 100 findings nationally.

Actual harm A resident was really hurt, not just put at risk. About 3 in every 100 findings.

The letter is Medicare’s own code for how many residents were involved. Immediate jeopardy covers J, K and L. Actual harm covers G, H and I. The later the letter, the more residents were affected.

The plain-English line under each finding describes the rule the inspector cited. It is not an account of what happened. Medicare’s own wording of the rule is printed with it, and the full inspection report is the record of the incident.

This home has 6 findings under three federal tags that are counted together, and they do not all mean abuse: F600 is abuse or neglect, F602 is the wrongful use of a resident’s belongings or money, and F603 is involuntary seclusion. Medicare also publishes a separate abuse warning icon, which is narrower and time-limited, and this home does not currently carry it.

What you can do

Numbers only go so far. These are two things most families do not know they can do.

Ask for today’s staffing sheet

Every nursing home must post how many nurses are working each shift, keep 18 months of it, and show it to you on request. Ask for today’s, then last Saturday’s. Weekends are when staffing thins out.

Call the ombudsman before you decide

Every state has a free, confidential long-term care ombudsman. You can ask how many complaints a specific home has had and what they were about. You can find your state’s office through its department of aging.

Where this comes from

Inspection findings, staffing hours, fines and star ratings on this page are published by the Centers for Medicare & Medicaid Services, a federal agency, and are current as of August 1, 2026. We reload after each monthly release, and the footer of every page shows both the release date and the date we loaded it. The federal ID for this home is 056487.

What these numbers do not say

Fines can be appealed and reduced. The amount shown is what CMS had recorded as of this release. Medicare’s penalties file covers a rolling window of the last few years rather than a home’s whole history, so this is what Medicare publishes today and not everything this home has ever been fined. The year beside the figure above is the earliest fine Medicare still lists for it.

The level of care residents here are expected to need, and the gap, are not Medicare figures. We work them out from this home’s own Medicare case-mix score using the published CASE formula (Harrington and others, Journal of the American Geriatrics Society, 2025). It is a research benchmark, not a legal limit.

Inspection findings are recorded by state inspectors on behalf of Medicare. Staffing hours come from payroll records the home files with Medicare, and Medicare audits a sample of them. Star ratings partly reflect quality measures the home reports about itself, which is why we show inspections and staffing separately rather than only the star.